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Terms of Service

Effective Date: October 3, 2026

These Terms of Service ("Terms") govern access to and use of puttscores.com and the PuttScores software and related services (collectively, the "Service") provided by PuttScores LLC ("PuttScores," "we," "us," or "our"), with its principal place of business in Delaware, USA. Please read them carefully.

"You" means the person using the Service and, where applicable, the business that person is authorized to represent. A "Course Operator" is a business or organization using PuttScores to manage a venue, its staff, or its customers. A "Merchant" is a Course Operator selling goods or services through the Service. Players, guests, and purchasers are also subject to the provisions relevant to their use.

Quick links: Subscriptions and payments · Liability · Your data · Food ordering · Privacy Policy · Contact

1. Acceptance of Terms

By accepting these Terms, creating an account, or accessing or using the Service, you agree to these Terms to the extent permitted by applicable law. If you do not agree, do not use the Service. Our Privacy Policy explains how personal information is handled; accepting these Terms does not replace any separate consent required by law.

If you act for a business, you represent that you have authority to bind it. A separately signed agreement or expressly accepted order may supplement these Terms. If there is a conflict, that agreement controls only for its stated subject matter. A Course Operator's venue rules, waiver, booking conditions, or purchase terms govern its own relationship with players and customers; they do not authorize the operator to make commitments on behalf of PuttScores.

2. Eligibility

You must be at least 16 years old to use the Service and have the legal capacity and authority required to enter into these Terms. If you are below the age of majority where you live, you must obtain the authorization and supervision of a parent or legal guardian where required by law. Business accounts and payment commitments must be authorized by someone legally able to bind the business.

Course Operators and parents or guardians may provide participant information for a minor in a booking or waiver where lawful. This does not give the minor eligibility for an independent account or remove any requirement for a separate privacy notice, parental authorization, or legally valid consent. Operators must not invite children to submit information in a manner prohibited by applicable law.

3. Services Provided

PuttScores provides software for mini-golf operations, including digital scorecards, live scoring, tournaments and leagues, course administration, bookings, kiosk and point-of-sale workflows, food ordering, memberships, waivers, photos, customer communications, sponsorships, and AI-assisted features. Availability depends on the selected plan, enabled features, location, compatible equipment, and third-party services.

3.1 Venue operations and customer purchases

Course Operators are responsible for operating their venues, supervising staff and participants, setting accurate prices and availability, honoring bookings and purchases, providing customer service, and complying with applicable safety, licensing, tax, accessibility, and consumer laws. PuttScores supplies software and does not operate the course, prepare food, supervise play, or guarantee a venue's performance.

Before purchasing admission, a booking, membership, or other venue service, review the Merchant's description, cancellation and refund conditions, recurring-payment terms if applicable, and any participation requirements. Contact that Merchant about fulfillment, scheduling, no-shows, weather closures, or product quality. Contact PuttScores about platform problems. Nothing here removes a purchaser's statutory rights or PuttScores' responsibility for its own obligations.

3.2 Records, waivers, and AI assistance

Score calculations, rankings, reports, and forecasts depend on the information entered. Operators must review records before relying on them for prizes, payments, tax reporting, or business decisions. Digital waiver and signature tools record submissions; they do not establish a signer's authority or guarantee that a waiver is enforceable. Operators are responsible for the wording, presentation, consent process, and retention of their waivers.

AI-assisted responses and recommendations can be incomplete or incorrect. Review them before publishing, communicating with customers, or authorizing an action. They are not a substitute for qualified legal, tax, financial, or other professional advice. Do not submit secrets or personal information you lack authority to disclose to an AI provider. The Privacy Policy describes relevant processing.

3.3 Availability and warranties

We do not guarantee uninterrupted or error-free operation, permanent preservation of every record, or freedom from unauthorized access. Maintain appropriate operational backups, including traditional scorecards and copies of records you must keep. The Service is not an emergency service.

To the maximum extent permitted by law and except for express commitments in a separately signed agreement, the Service is provided "as is" and "as available," without implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. This does not exclude warranties, guarantees, or remedies that cannot lawfully be excluded.

4. User Accounts

Provide accurate, complete registration and billing information and keep it current. Safeguard account credentials, staff PINs, devices, API keys, and access links. Notify us promptly if you suspect unauthorized access. You are responsible for activity you authorize and for managing access by your employees, contractors, and other permitted users, subject to applicable law.

Course Operators must grant appropriate permissions, remove access when a staff member leaves, and ensure users act only for authorized courses and locations. Do not share access to evade plan limits or access another operator's records. On shared or public devices, end sessions and protect customer information from the next user.

5. Privacy and Data Protection

Our Privacy Policy describes the information processed through the Service, its purposes and recipients, and available choices and rights. Applicable privacy law depends on the people, activities, and jurisdictions involved.

Course Operators are responsible for the lawful collection and use of the customer and staff information they submit or instruct us to process, including providing notices, establishing an appropriate legal basis, obtaining required consents, and responding to requests concerning their records. This includes waiver information, emergency contacts, photographs, and marketing lists. Do not upload information you do not need or are not authorized to use.

Where we process personal information on an operator's behalf, the applicable data-processing agreement and law govern the parties' responsibilities. These Terms are not a substitute for a required data-processing agreement or international transfer mechanism. Contact us about such requirements before using the Service for processing that requires them.

6. Payments and Pricing

Platform and processing fees. Subscription prices and PuttScores platform fees are separate from payment processing fees. Enterprise's 0% booking and food platform fee does not waive payment processing fees. Payment processing fees and any applicable manual-payout fees remain payable, including on Enterprise.

Plans and trials. New accounts start with a 14-day free Premium trial, with no credit card required. After the trial, a paid Standard, Premium, or Enterprise plan is required to continue using the Service. Any separately offered promotional trial lasts for the period stated in that offer. Starting a trial alone does not authorize a paid subscription.

Grandfathered Free accounts. The permanent Free plan is closed to new customers and new plan selections. Existing Free accounts keep their current Free access and applicable usage limits and transaction fees. Ending a trial or cancelling a paid subscription does not create eligibility for the Free plan. Accounts with existing grandfathered Free eligibility retain that eligibility.

Subscription cancellation. Manage or cancel a paid subscription through Billing in your dashboard. Access follows the subscription's cancellation effective date. Without an active subscription, an active trial, or grandfathered Free eligibility, Service access requires a paid plan. Account access for billing and available data exports remains available.

Monthly upgrade offer for grandfathered Free accounts. Existing grandfathered Free accounts can start checkout before February 1, 2027 at 12:00 AM EST for a monthly subscription at the previous rates: Standard $12/month, Premium $25/month, Enterprise $149/month. The subscription must be completed within the checkout link's 31-minute validity. Completing the subscription protects the selected monthly rate under the grandfather policy, with at least 12 months of rate protection from the subscription's start. A trial without a completed subscription does not lock a rate. New checkouts from the deadline onward use new customer pricing. This offer does not apply to annual plans or Enterprise Level 2. Keeping an existing grandfathered Free plan does not require upgrading.

All fees for the Service are payable in advance according to the payment plan you choose (monthly, yearly, or other). Annual subscriptions are paid in full and save 25% compared with twelve monthly payments at the corresponding new customer rate.

Grandfathered subscription pricing. New customer prices do not change an existing paying customer's subscription rate. Your current rate is protected for at least 12 months from the introduction of this policy. Any later increase to that rate will be no more than 10% of the previous rate, no more than once in any 12 month period, with notice before it takes effect. This protection continues for the lifetime of your account. A seasonal subscription pause preserves your grandfathered rate when you resume. We do not currently anticipate increasing prices for existing paying customers.

Recurring charges and authorization. When you expressly select and purchase a recurring subscription, you authorize charges for the disclosed amount and billing interval until cancellation takes effect. Review the checkout and billing information, including add-ons, usage charges, currency, and applicable taxes, before confirming. Merely visiting the site, starting a card-free trial, or accepting these Terms does not authorize a new paid subscription.

Cancellation and account closure. Stopping use, uninstalling an application, or deleting a shortcut does not cancel a subscription. Use Billing and retain the cancellation confirmation. If you cannot access that process, contact [email protected] for assistance. Account closure, subscription cancellation, and a personal-information deletion request are different requests; tell us which you need. Charges properly incurred before cancellation takes effect remain due, subject to applicable refund rights.

Refunds, disputes, and taxes. Refunds or credits are governed by the terms disclosed for the purchase, any applicable written agreement, and mandatory law. These Terms do not impose a blanket waiver of refunds, statutory cancellation rights, or payment-dispute rights. Contact us about a platform billing error with enough information to identify the charge; do not send a full card number or security code. Merchants are responsible for their prices, tax classifications, invoices, and tax obligations except where the law assigns an obligation to PuttScores or a payment provider.

Payment providers and failed payments. Payment processing is subject to the applicable provider's terms. Merchants must provide accurate onboarding information and maintain the permissions needed to receive payments. Payout timing can be affected by provider review, refunds, disputes, reserves, or legal restrictions; no particular settlement time is guaranteed by these Terms. Overdue or failed subscription payments may affect access, subject to applicable notice requirements and your existing plan entitlements.

7. Acceptable Use

You agree not to use the Service for any unlawful or prohibited activities, including but not limited to:

If your usage significantly exceeds the average customer use (e.g., more than 500,000 digital scorecard uses per month), we may impose additional charges or require separate accounts for each course.

We will disclose applicable additional charges before they are incurred; this provision does not authorize undisclosed retroactive charges. Report suspected misuse or security issues through the contact details below without accessing other users' information or disrupting the Service.

8. Intellectual Property Rights

PuttScores and its licensors retain ownership of the Service's software, design, branding, documentation, and other intellectual property. Customer content remains subject to Section 12, and third-party materials remain the property of their owners. Subject to these Terms and your plan, you receive a limited, non-exclusive, non-transferable right to access and use the Service for its intended purposes during your authorized access period.

You may not resell the Service, remove proprietary notices, or copy, modify, or reverse engineer protected software except as expressly permitted by us or by mandatory law. No ownership right in PuttScores trademarks or software is transferred. If you believe content infringes your rights, contact us with the location of the content, the rights claimed, and information sufficient to investigate and respond.

9. Termination

We may suspend or terminate access for a breach of these Terms, nonpayment, fraud, unlawful conduct, a security risk, or a legal or payment-provider requirement. Immediate action without prior notice may be necessary to protect users or the Service, or for the alcohol prohibition in Section 22. Where reasonably practicable and lawful, we will explain the reason and provide an opportunity to resolve a remediable issue.

You may stop using the Service at any time, cancel subscriptions as described in Section 6, and contact us to request account closure. When access ends, your license to use the affected Service ends. You remain responsible for properly incurred charges and obligations that arose before termination, subject to mandatory law.

Retrieve available exports while you have access and contact support about records needed after suspension or closure. Do not assume account closure immediately deletes every record or that records remain available indefinitely; retention and deletion are addressed in the Privacy Policy and any applicable agreement. Ownership provisions, accrued payment obligations, liability limitations, indemnification, and dispute provisions survive to the extent necessary to give them effect.

10. Limitation of Liability

To the maximum extent permitted by applicable law, PuttScores LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from:

Our total liability to you for any claims arising from or related to the Service is limited to the amount you have paid to us in the six (6) months prior to the event giving rise to the claim.

These exclusions and the aggregate cap apply to the extent permitted by law, regardless of the legal theory of a claim and even if a party has been advised of the possibility of such loss. They do not exclude or limit liability for fraud, willful misconduct, death or personal injury caused by negligence where exclusion is prohibited, or any other liability or consumer remedy that cannot lawfully be excluded or limited.

If you are a consumer, you retain all mandatory protections that apply to you, including applicable guarantees and remedies under Australian or New Zealand consumer law. Any limitation operates only to the extent that law permits.

11. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless PuttScores LLC, its affiliates, and their officers, directors, employees, and agents from third-party claims, liabilities, damages, and reasonable expenses, including reasonable legal fees, arising from your unlawful use of the Service, breach of these Terms, infringement of another person's rights, or content you supply without the necessary rights. For Course Operators, this also includes claims arising from their venue operations, goods, customer communications, or failure to obtain required permissions.

This obligation does not apply to the extent a claim results from our own breach, negligence, or misconduct, or where the obligation is prohibited by law. We will provide reasonably prompt notice of a covered claim and reasonable cooperation. You may control its defense with competent counsel, but may not settle a claim in a way that admits fault for, imposes a non-monetary obligation on, or fails to release an indemnified party without that party's prior written consent. We may participate with our own counsel at our expense.

12. Data Ownership and Use

You retain ownership of any data you submit through the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, reproduce, modify, and display your data solely for the purpose of operating and improving the Service. We may share aggregated, non-personally identifiable information with third parties for analytical purposes.

This license includes the processing and transmission reasonably needed for hosting, backups, support, enabled integrations, and the features you request. It does not transfer ownership of your content or override privacy rights, confidentiality obligations, or required consent. Our service providers may process content to perform those functions, subject to applicable agreements and law.

You are responsible for the accuracy and legality of submitted information and for obtaining permissions from the people depicted in photos or named in customer, participant, or emergency-contact records. Do not publish confidential information in player names, public leaderboards, reviews, sponsorship placements, or shared links. Content you choose to publish or share may be viewed or copied by its audience.

After access ends, use of retained content remains limited to permitted retention, security, legal, and operational purposes described in the Privacy Policy and applicable agreements. Personal information is not made anonymous merely by removing a name; any use described as anonymous must not reasonably identify an individual.

13. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by PuttScores LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Integrations may include payment processing, photo storage, messaging, analytics, and AI providers. Their availability and terms may affect the feature you use. If you connect your own provider account, you are responsible for its configuration, charges, permissions, and credentials. Disconnecting an integration does not necessarily delete information already received by that provider. This section does not remove our legal obligations when we select a provider to process information on our behalf.

14. Modifications to the Service

We may update, replace, restrict, or discontinue features, including for security, legal, operational, or third-party availability reasons. Where reasonably practicable, we will give advance notice of changes that materially reduce a paid service during its current term. Urgent security or legal changes may take effect immediately. Applicable contractual and statutory rights, including any required refund or cancellation remedy, remain available.

We are not responsible for delays caused by circumstances beyond our reasonable control, such as power or telecommunications failures, disasters, or third-party outages, to the extent permitted by law. This does not excuse obligations that the law does not allow us to exclude.

15. Changes to the Terms

We may update these Terms and will identify the effective date on this page. For material changes, we will provide notice appropriate to the change, such as an account notice or email, and any advance notice or renewed agreement required by law. Changes apply prospectively and do not retroactively remove accrued rights.

Continued use after changes take effect constitutes acceptance only where legally valid. Where affirmative consent is required, continued use alone is insufficient. If you do not agree to a change, stop using the affected Service and cancel any subscription as described in Section 6, without losing mandatory remedies.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Dover, Delaware, USA, for the resolution of any disputes.

This choice of law and forum applies only to the extent permitted by law. It does not deprive a consumer of mandatory protections or a right to bring proceedings in a court available under applicable law. You may contact us first to seek an informal resolution, but doing so is not a condition on statutory remedies or regulatory complaints.

17. International Users

Our Service is operated from the United States. If you access the Service from outside the United States, you are responsible for compliance with local laws.

Do not use the Service where access or the relevant transaction is prohibited by applicable sanctions, export controls, or other law. You and PuttScores each remain responsible for legal obligations applicable to your respective activities; an operator's responsibilities do not excuse our own.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with applicable expressly accepted order terms and separately signed agreements, constitute the agreement regarding their subject matter and supersede prior discussions on that subject. They do not override a separately signed agreement as described in Section 1 or exclude liability for fraudulent statements or rights that cannot be waived.

20. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

21. Assignment

You may not assign or transfer these Terms without our prior written consent, except where mandatory law provides otherwise. We may assign these Terms, including in connection with a merger, reorganization, or sale of the relevant business, subject to applicable law. Assignment does not reduce non-waivable rights or authorize personal-information use inconsistent with the Privacy Policy and applicable law.

22. Food Ordering Services

If you use our Food Ordering feature as a Merchant, you agree to the following additional terms:

22.1 Prohibited Items

The sale of alcoholic beverages through the PuttScores Food Ordering system is strictly prohibited. This includes but is not limited to: beer, wine, spirits, cocktails, hard seltzers, and any product containing alcohol. Merchants may not:

22.2 Merchant Responsibility

Merchants are solely responsible for ensuring all menu items comply with applicable federal, state, and local laws. By using the Food Ordering feature, Merchants represent and warrant that they hold all necessary licenses and permits for the items they sell and that no items violate this alcohol prohibition policy.

Merchants must keep menus, prices, availability, ingredients, allergen information, taxes, pickup or delivery instructions, and refund conditions accurate. They are responsible for safe preparation, storage, handling, fulfillment, and required disclosures. Customers with allergies or dietary requirements should confirm suitability directly with the Merchant before ordering; software descriptions are not a guarantee against cross-contact.

22.3 Immediate Termination

Violation of the alcohol prohibition policy will result in immediate suspension or termination of your account without prior notice. PuttScores LLC reserves the right to report violations to payment processors, relevant licensing authorities, and law enforcement as appropriate.

22.4 Liability and Indemnification

PuttScores LLC is not responsible for the quality, safety, or legality of items sold through the Food Ordering system. Merchants agree to indemnify and hold harmless PuttScores LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

This provision is subject to the limitations and claim-handling procedure in Section 11 and does not excuse PuttScores' own legally non-excludable responsibility.

22.5 Customer Orders

The Food Ordering system is for non-alcoholic food and beverages only. Alcohol sales are prohibited. Contact the Merchant about incorrect, missing, delayed, unsafe, or unsatisfactory items and its applicable refund process. Contact PuttScores about technical or platform payment issues. These procedures do not restrict statutory rights or lawful payment disputes.

22.6 Payment Processing

Payments through the Food Ordering system are subject to the applicable payment provider's terms. Attempting to process alcohol sales violates these Terms and may also violate provider restrictions. It may result in permanent account termination. Refunds, chargebacks, reserves, or holds on pending payouts are governed by the applicable provider agreement and law; these Terms do not independently authorize confiscation of funds. Platform fees and payment processing fees remain distinct as explained in Section 6.

23. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

PuttScores LLC
Email: [email protected]

Include the relevant account or course, a description of the issue, and a way to contact you. Do not include passwords, full payment-card details, or unnecessary sensitive personal information.